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Big Bro Bao has been selected as a finalist in the prestigious National Small Business Awards, recognising the brand's rapid growth, community impact and innovative restaurant concept.
Read MoreThe official Bao Rewards loyalty app launched on both app stores, allowing customers to earn points, unlock free food and complete in-app missions on every visit.
After months of meticulous build-out, Big Bro Bao Felixstowe opened its doors to the public, welcoming thousands of guests in the opening week alone.
Everything you need to write about Big Bro Bao, in one click.
Everything a journalist needs: brand story, fact sheet, logos and photography in one download.
Key numbers, founding date, location and headline facts about Big Bro Bao.
An overview of the Big Bro Bao restaurant concept, menu and customer experience.
The narrative behind Big Bro Bao, its mission and community-first philosophy.
Franchise programme details, investment ranges and territories.
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Maintain a minimum clear space equal to the height of the cloud mascot around all sides of the logo. Never place the logo on busy backgrounds without sufficient contrast or a solid backing plate.
Big Bro Bao speaks with confidence and warmth — bold, playful and proud, never corporate-stuffy. Photography should be bright, candid and community-focused: real customers, real moments, energetic food. Tone is friendly, direct and full of personality, always welcoming rather than transactional.
Big Bro Bao was founded in 2021 by brothers Joey and Louis Burke, born from a vision for a community-first pan-Asian quick-service restaurant that would stand apart from the rest.
To deliver fast, affordable, genuinely good food in a warm, welcoming environment that celebrates every guest who walks through the door.
To build a franchise network of Big Bro Bao restaurants across the UK, powered by proprietary technology and a community of loyal regulars.
Big Bro Bao operates a flagship restaurant in Felixstowe, Suffolk, with a fast-expanding digital loyalty platform and a franchise programme ready for prospective partners.
BaoHQ powers back-of-house operations, BaoOS manages the storefront and customer experience, and the Bao Rewards loyalty app connects customers across every visit.
A pan-Asian quick-service restaurant serving bao buns, ramen, rice bowls, bubble tea and more — designed for speed, value and a distinctive playful identity.
Following the success of the Felixstowe flagship, Big Bro Bao is rolling out a franchise programme to bring the concept to new communities across the UK.
Bold, playful and proud. The cloud mascot and character system keep Big Bro Bao approachable and full of personality without taking itself too seriously.
Co-Founder & Creative Director
Joey Burke co-founded Big Bro Bao and shaped the brand's playful, pan-Asian identity. A lifelong advocate for community-first hospitality, he blends bold design with a genuine commitment to welcoming every guest. His creative vision is reflected in the cloud mascot, character system and restaurant concept.
Career Timeline
2018 — Early concepts sketched for a community restaurant brand. 2021 — Official co-founder of Big Bro Bao. 2023 — Led the creative direction for the Felixstowe flagship. 2026 — Oversaw the Bao Rewards app launch.
Co-Founder & Operations Lead
Louis Burke co-founded Big Bro Bao and drives the operational backbone of the business. From securing the Felixstowe location to overseeing the build of BaoHQ and BaoOS, he ensures the restaurant runs at scale. His focus is franchise growth, staff development and the technology platform that powers every Big Bro Bao site.
Career Timeline
2021 — Co-founded Big Bro Bao alongside Joey. 2022 — Led site selection and secured Felixstowe. 2024 — Directed development of BaoHQ and BaoOS. 2026 — Launched the franchise programme.
Awarded a full five-star food hygiene rating by Suffolk Trading Standards, placing Big Bro Bao among the top-rated restaurants in the region.
Selected as a finalist in the national small business awards programme, recognising rapid growth and community impact.
Recognised as a finalist for the innovation award for the proprietary BaoHQ and BaoOS restaurant management platforms.
Featured in local BBC coverage highlighting Big Bro Bao's unique pan-Asian quick-service restaurant concept and community-first approach.
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