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About Big Bro Bao®

Serious food, serious community, serious vibes.

What We Do

Big Bro Bao is a Pan Asian street food brand specialising in serious bao buns, authentic ramen bowls, fresh rice bowls, bubble tea and community-driven hospitality. Founded in Felixstowe, Suffolk, we bring bold Asian flavours and vibrant energy to customers across the UK. Every dish is crafted with care, every customer is treated like family, and every visit is an experience — not just a transaction.

Our menu celebrates Pan Asian street food culture — from crispy fried bao buns loaded with premium proteins and bold sauces, to steaming bowls of ramen and fresh rice combinations. We also offer bubble tea, desserts, and drinks that complement the experience. Speed, quality and personality are not negotiable. We built our operations around them.

Who We Serve

Big Bro Bao is for people who want more than standard fast food. Our customers are looking for authenticity, community and memorable experiences. Whether you are a student grabbing lunch, a family seeking weekend dining, or someone who simply appreciates bold flavours and vibrant atmospheres — Big Bro Bao is for you. We build loyalty through rewards, exclusive drops, and a brand world that keeps people coming back.

We are also hiring. We are looking for passionate crew members, shift leaders and supervisors who want to grow their skills and become part of something bigger. If you are reliable, fast-moving and hungry to learn — literally and figuratively — we want you on our team.

Who Builds It

Big Bro Bao was built by a team of hospitality professionals, brand strategists and technologists who got tired of compromise. We started as a sit-down restaurant in Felixstowe, Norfolk and evolved into a fast-moving QSR brand because we asked hard questions about what customers actually wanted. The result is a brand that feels independent but operates at scale.

Our technology is built in-house — not bolted on from third parties. Our loyalty app is ours. Our till system is ours. Our team culture platform is ours. This means we control the entire experience, protect our margins, and keep our brand integrity intact as we grow across the UK. We are not a franchise playing it safe. We are a brand building something that actually matters to the places we operate.

Innovation

Built-in-house technology, custom loyalty systems, and a brand world designed from the ground up.

Speed & Quality

Fast service without cutting corners. Every dish made with care, every customer treated with respect.

Community

Loyalty rewards, exclusive drops, team culture and customer experiences that build belonging.

Local Roots

Founded in Felixstowe, growing across the UK. We remember where we came from.